Traditional styles of managing and leading are dead or dying. The old command-and-control paradigm, where an executive or owner issues orders and expects compliance, clearly is on the trash heap. New collaborative-and-cooperative approaches can skyrocket your performance and profitability. In this workshop, you will learn strategies to motivate employees to do their very best.

As a leader or emerging leader, what is special, powerful, and unique about you that compels others to follow? Without knowing these answers, you risk a failure in both your leadership and personal ambitions.

This workshop will help you identify your own unique, authentic leadership brand, create a powerful leadership point of view (LPOV), learn how to lead without a high-level position, discover the connection between emotional intelligence and leadership and attract others to you like a magnet.

Based on the “Leadership & Ethics” course Bob taught in Immaculata University’s MA in Organizational Leadership, this workshop will help you answer the key question that was the title of a Harvard Business Review article several years ago: “Why should anyone be led by you?”

You will learn 10 distinguishing features of effective leadership, create your own authentic leadership style, develop strategies to facilitate individual and organizational change, master key emotional intelligence skills, identify motivational “triggers” in others so you can be more influential, promote employee engagement and commitment, develop business and executive coaching skills, and build cooperative-and-collaborative business teams using Bob’s Team A B Cs© approach.

World-class performers like Olympic runners or top-notch cardiac surgeons can teach us a great deal about how we can motivate ourselves to be both successful and happy. When performing at their best, these individuals report an experience of harmony or wholeness, a sense of resonance.

Using recent research, this workshop will help you both perform at your best and feel that sense of joy and pleasure. You will discover and tap into your own 2-part Life’s Dream, your External Dream, the direction in which you want to take your life and work, as well as your Internal Dream, how you want to feel every day at work. You will leave with a toolkit of strategies to maintain energy, manage focus and overcome setbacks and obstacles to reach your Life’s Dream.

Appreciative Inquiry has been described as “…the cooperative search for the best in people, their organizations, and the world around them.” It is a way to resolve company or team challenges. Appreciative Inquiry has a positive, strengths-based focus to it, as opposed to a problem-based, fix-what’s-broken one.

This workshop will help you answer these questions: What’s worked? What should we celebrate? What should we leverage? What should we improve or change? How can we strengthen what we do? Where do we go from here? How do we stay connected with each other on a personal level?

Creating a strategy and plan for your business or team is critical to your success. Without one, you never know where you might end up. This workshop takes you through the entire strategic planning process. In one day, you will have enough to write a basic strategic plan to guide your business operations.

Our level of stress at work often is very great. Our lives are out of balance. This workshop teaches stress management techniques to achieve the balance you want, while still achieving professional success.

Conflict is one of those inevitable experiences you face at work and in your personal life. You have three choices about how to respond: You can angrily blow up at the other person. You can avoid and run away. Or you can face the other person and mutually decide to resolve the conflict.

This workshop will help you take the third option when you can. You will understand your own personal experience with conflict and identify your “conflict style,” learn several conflict resolution strategies and choose ones that work in specific situations, as well as improve your listening and assertiveness skills.

Other than death and taxes, the one certain thing you will encounter is change. Change is everywhere, from implementing a new business strategy to starting an exercise program. Change is difficult, not nearly as simple as those self-help books and television infomercials might suggest. Learning change management strategies will help you gain confidence in your abilities, as well as essential professional and personal skills. This workshop will teach you how to manage both personal and organizational change using 2 research-based, models of change you can apply immediately.

You will: understand the research basis for “good” supervision, clarify your strengths and challenges as a supervisor, create an action plan for your growth, perfect emotional intelligence skills, learn coaching skills and an adult development model to use with supervisees, build a cooperative and collaborative team using Bob’s Team A B Cs© approach, and identify strategies to manage difficult workers.

As a social work supervisor, you are a middle manager. You walk a fine line, managing the practice and feelings of your social workers, while maneuvering around the challenges presented by senior leaders and your agency.

This workshop will help you: effectively position yourself between upper management and social workers, deepen your emotional intelligence skills, create an authentic approach to leadership, construct a vision for your team, learn to motivate team members, and adopt stress management techniques to sustain your social workers over time.

Involuntary clients are those individuals who have not chosen to receive help from you or are resistant to change. They are frustrating for social workers and terribly difficult to engage. They fight your best efforts. This workshop goes beyond voluntary counseling approaches to help you engage and work with these very tough clients. You will learn how to recognize why resistance with involuntary clients is normal, develop service agreements and working alliances, and respond in supportive, non-threatening, power-sharing ways.

Some clients are difficult to manage. They resist help. They don’t want to work with you. Or you work harder than they do. At worst, your toughest clients stimulate powerful emotional reactions in you, feelings of anger and rage, helplessness, and caretaking that may propel you to behave in ways you regret.

This workshop focuses on what to do when clients “push your buttons,” or, more technically, on countertransference, “where your values and stereotypes based on personal experience interfere with your ability to perform your duties effectively.” You will learn strategies to get “emotional distance” in order to maximize your effectiveness with those clients who you negatively (or overly positively) react to.