Coaching Success Stories
TECHNOLOGY:
Empowering New CEO to Get Results
Overview
Jane is a new CEO. She helps her leadership team resolve tactical problems when she needs to be more strategic. Also, her incompetent, defensive vice president for sales is hurting the company.
Outcome
With Bob’s executive coaching to build confidence and focus, Jane hires a chief operating officer to manage daily operations, fires her sales vice president, and merges her company with a large, public one, becoming its CEO.
PHARMACEUTICALS:
Using Emotional Intelligence to Build Relationships
Overview
A brilliant global marketer, Kevin’s career is derailing. Leaders don’t trust him and haven’t promoted him. An alpha male, Kevin doesn’t listen. He’s abrasive when he doesn’t like what others have to say.
Outcome
With Bob’s executive coaching, Kevin develops political savvy and emotional intelligence. He starts listening, becomes more influential, and gets better operational results. Senior leaders react more positively to him. Within a year, Kevin gets promoted to director.
CONSTRUCTION: Disciplined Creativity Saves the Day
Overview
Owner of a major mid-west construction company, Gwen doesn’t delegate and gets lost in the minutiae of the unimportant. Working long hours, getting little sleep and no exercise, Gwen struggles to make her business profitable.
Outcome
The discipline and focus of Bob’s business coaching literally saves the day. Gwen focuses on sales with laser-like sharpness to reach her monthly sales goals. She improves gross profit margins to over 40% and wins a top national award in her industry.
PHARMACEUTICALS: Pfizer’s Market Access Group (MAG) Creates Vision & Engagement
Overview
MAG employees are literally working on one hundred different tasks and have little sense of purpose or strategic direction. They need a vision to drive their daily work and justify what they do to senior leaders.
Outcome
Bob’s strategic planning and team building process (TEAM A B Cs©) helps MAG create its vision. Employees can better explain the value of their work to leadership. The process generates increased employee engagement and buy-in.
NONPROFIT:
Coaching & Leader Development for Culture Change
Overview
Laurie is a new leader, replacing an incompetent and vindictive executive. Her nonprofit, human services agency is about to lose its major child welfare funding. Her team is divided, conflicted and fearful of the coming change.
Outcome
Bob’s leadership coaching and team building help set this ship back on course. Laurie removes several uncooperative direct reports. The team develops a strategic plan. Laurie retains the agency’s contract with the Department of Human Services.
COMMERCIAL CLEANING:
Order from Chaos
Overview
Titan’s senior leadership team is in disarray. It’s disorganized and overwhelmed. Performance expectations are unclear. There’s little accountability. Customer complaints are increasing. Sales are plummeting. Team members are fighting for power and control.
Outcome
Bob’s leadership coaching and team building empowers the CEO to pull the team together. Operations are restructured. Workflow processes are created, with clear performance expectations. An ineffective manager is removed. The big win? A new $14 million contract.
FINANCIAL SERVICES:
How to Grow Sales
Overview
Chris is stuck! As the Managing Partner of the Philadelphia-based franchise of a national marketplace for cashless business transactions, his sales have plateaued at $1.1 million for several months. They need to increase significantly. What to do?
Outcome
Bob’s executive coaching helps Chris focus with laser-like sharpness on identifying prospects and executing on his sales process. After one year, sales volume increases 291%, from $1.1 million to $3.2 million.
GLOBAL OIL & GAS:
From Bad Communications Habits to Good Ones
Overview
A technology expert, David doesn’t listen, continually interrupts, and drones on and on. He alienates new employees that he mentors and coaches. Colleagues don’t want to work with him. His career and effectiveness have ground to a halt.
Outcome
With Bob’s executive coaching, David becomes a thoughtful listener, stops interrupting, and “reads” people better. One effective strategy Bob uses with David is to encourage him to glance at a silver wristband he wears on his left wrist. Bob has David connect the wristband with a silent, internal reminder to be mindful he was listening, not interrupting, and not talking excessively. With this and other strategies, David concisely offers opinions, and becomes an effective collaborator and business partner, able to move technology projects forward.